Support

Having a problem or have an idea? We are happy to help.

Write to us

We usually reply within a few business days. SudoLuma has no server of its own, so we cannot see what happened on your device; describing the problem in your own words helps a lot.

Please include

Your device model and OS version (e.g. Samsung Galaxy A54, Android 14 / iPhone 14, iOS 18).
The app version: shown at the bottom of the Settings tab.
What you were trying to do, what happened and what you expected. A screenshot helps.

Quick fixes

No sound or vibration

Make sure the Sound and Haptic feedback switches are on in the Settings tab. If your phone is in silent mode, SudoLuma sounds follow that setting.

Text is too big or too small

SudoLuma follows your phone's text size setting. Change it in your phone settings and reopen the app.

I lost my game

An unfinished game appears on the Play tab as "Game in progress". If you deleted the app, the on-device data is deleted too; SudoLuma does not store data in the cloud, so it cannot be restored.

Privacy and data

SudoLuma collects no personal data; no data is sent from the app to third parties. See the privacy policy for details. The FAQ may help with other questions.